SOLUTION
Orient
Orient empowers companies to accelerate app development and updates, improve customer engagement, and gain actionable insights, driving efficiency and growth.
It is designed for resource-constrained SMEs, empowering business and IT teams to efficiently manage daily app tasks and streamline operations.
KEY FEATURES
Optimizing Mobile & Web Application Management with Orient
Companies managing web and mobile apps face critical challenges that hinder growth and customer satisfaction.
Orient addresses key industry challenges with two modules:
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Backoffice
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Web and Mobile Applications
Technology Stack: React, Spring Boot, Confluent Kafka, Microservices, Zuul Gateway, Spring cloud, Gateway.
Customer Onboarding
Push Notifications
Feature Management & Tracking
Screen Settings
Dashboard & Analytics
SOLUTION OFFERINGS
Curated as per industry requirements
Our custom-tailored solutions are built to cater to your industry's specific requirements, empowering you to stay ahead in a competitive landscape.
Backoffice Portal
The back-office portal of Orient seamlessly integrates with your existing applications, allowing you to manage them effortlessly through intuitive features. It empowers business teams to take control of app management, from feature rollouts to screen settings and issue resolution, without relying solely on IT departments. With a few clicks, teams can quickly adjust the app's UI/UX, ensuring that updates and changes are delivered to customers efficiently, accelerating time-to-market and improving customer satisfaction.
Web & Mobile Apps
Customers can get a web or mobile app developed with the latest technologies, complete with an integrated back-office portal. This integration allows seamless management of the app’s UI and UX, enabling quick updates, feature management, and personalized user experiences. With intuitive tools for business teams, the app ensures top-notch performance and an improved customer experience, all while reducing dependency on IT support.
THE BENEFITS
Advantages for Businesses
Seamlessly deliver top notch user experience to your customers and witness a host of advantages that redefine how you manage your applications.
Enhanced User Engagement
Engage users with personalized content, keeping them informed and active within your platform.
Improve App Efficiency
Release apps and new features faster and smoother. Reach your customers in realtime.
Scale Globally
Simplify the app management across multiple geographies and languages.
Monitor Realtime
Monitor and measure app features in real time and manage issues quickly without affecting customer experience.
Timely Updates
Keep users informed about important events and updates, enhancing their experience.
Take Data Driven Decisions
View reports and analytics to take data driven decisions.
Advantages for Customers
Discover the seamless and efficient process of our solution, designed to elevate your communication strategies and enhance user engagement.
01
Better UX
With real-time updates, your customers get a better app experience.
02
Enhanced Communication
Your customers receive relevant and timely notifications with the push messaging feature.
03
Localized Content
Your customers receive content in their preferred languages that improves engagement.
04
Feature Satisfaction
Your customers enjoy better features and smoother app functionalities.
05
Quick Resolution
Your customers need not wait for days to get their app issues resolved from your IT teams. You can accelerate the process for them.
06
Personalized Engagement
Users receive personalized messages, offers, or information based on their location/preferences.
USE CASES
Transformative applications of Orient
Uncover the potential of Orient in revolutionizing your customer experience and unlocking new opportunities for growth and success.
Engagement & Communication
Engage customers with digital onboarding, product updates and promotions, fostering loyalty.
Critical Emergency Notifications
Send emergency alerts during public safety situations, ensuring prompt information dissemination.
Sales, Marketing & Transaction Alerts
Send transaction alerts, boost sales with targeted promotions.
Delight Customers in Their Language
Let your customers read content in their language and connect with your business at a deeper level.